Redstone’s latest single-family tenant satisfaction survey found 28 out of 48 questions — covering topics like safety, landscaping, service quality and service quality. service as well as ease of hire — higher or equal to the previous survey.
Brittany Morrison, Redstone Family Housing Community Leader at Hunt Military Community, 37 unspecified questions; seven best; four is good.
Last year, Redstone Housing received high and excellent scores in all categories of the resident survey and was better than the previous year in each category, ranking first out of 44 US Army facilities. .
Although Redstone Housing didn’t make the rankings this year, “I believe it will be number one again this year,” Morrison said.
The survey was distributed to 353 single and duplex apartments/townhouses in the complex, of which 155 responded, the response rate was 45.2%. The deadline to respond is December 16.
The response rate to last year’s tenant satisfaction survey, conducted in early 2022, increased by 5.7%, from 46.6% in 2021 to 52.3% in 2022.
Another survey conducted by SatisFacts assessed residents’ satisfaction with the registration process and workflow.
“In 2022, the median career score is 4.56 out of 5 and the employability score is 4.83 out of 5, both of which are rated as very good,” Morrison said.
“We have submitted a budget for 2023 and are awaiting formal approval from the Army to fund major projects such as tree removal, roof replacement and plumbing,” he said.
“In addition to sidewalks and other necessary concrete repairs, funds are being requested to remove additional trees and replace other roofs,” said Morrison. “We also have the Liberty Replacement Pipeline project because of the roots. It grows there. Some pipes from the landing.”
Morrison said the Columbia Center’s plan to demolish the playground this year will leave neighborhoods with less playground space.
Speaking of community service, Morrison said: “We have five maintenance workers who order work and open houses.
“Our goal is to have less than 20 orders open on any given day, and we’ll continue to do that even with a labor shortage,” he said.
According to Morrison, the current housing waiting list for active-duty military personnel is between 12 and 18 months, depending on the amount of housing needed.
“If you want to buy a house with 4 or 5 rooms, it takes at least 18 months. “If they want to scale it down to two or three (bedrooms), we can do that in about 12 months.”
For active-duty military personnel, “we’re at home,” he said.
Morrison hopes the permanent station change will happen sooner than usual.
We feel it,” he said. “We don’t usually get hit until May, but we’ve had a lot of complaints and moves.
“Unfortunately, the waiting list for non-service members is longer as we are trying to attract active service members to our families,” he said.
Morrison also reminded residents that only two animals are allowed per home and that they must be chained outside the fence and allowed to pick up litter. She says that all pets must be registered with the Department of Facility and Housing.
According to Morrison, a portal for residents has been created to pay rent and submit work orders. If residents need help with registration, they can contact the housing office for admission.
The Redstone Residential Community will be selling the yard on April 29 from 7:00 a.m. to 2:00 p.m. Residents wishing to participate are required to register for this event.
